At Thriftshit.shop, we stand by the quality and authenticity of our vintage and used products. If you’re not completely satisfied with your purchase, you can return it within 30 days of receiving your order for a full refund or exchange.

Eligibility for Returns & Refunds

  • Items must be returned in the same condition as received.
  • Items must include all original tags, packaging, and accessories (if applicable).
  • We do not accept returns for items that have been damaged, altered, cleaned, or used beyond their original state.
  • Final sale items are non-returnable.

How to Initiate a Return

  1. Contact us via Support@Thriftshit.shop or Live Chat to request a return authorization.
  2. Once approved, ship the item back to our return address:
    📍 Thriftshit.shop Returns
    495 Urbano Dr, San Francisco, CA 94127, USA
  3. Include your order number and a brief reason for the return.
  4. We recommend using a trackable shipping service for your return, as we are not responsible for lost packages.

Refund Process

  • Once we receive your returned item and inspect it, we will process your refund within 3-5 business days to your original payment method.
  • Original shipping fees are non-refundable unless the return is due to our error.
  • If your return is rejected due to condition issues, we will notify you and offer to ship the item back at your expense.

Exchanges

  • If you’d like to exchange an item, please return your original order and place a new order for the desired item.

If you have any questions, feel free to reach out to us via Support@Thriftshit.shop or our Live Chat.

Thank you for shopping at Thriftshit.shop!