At Thriftshit.shop, we want you to love your purchase! If you’re not completely satisfied, we offer a 30-day money-back guarantee. Please review our return policy below.

1. Return Eligibility

You may return your item within 30 days of delivery if:
✅ The item is unused, in its original condition, and in its original packaging.
✅ All original tags, labels, and accessories are included.
✅ The item is not marked as “Final Sale” or “Non-Returnable” in the product description.

We do not accept returns for:
❌ Items that have been used, damaged, or altered.
❌ Items that are missing original packaging or accessories.
❌ Clearance, final sale, or personalized items.

How to Request a Return

1️⃣ Email us at Support@Thriftshit.shop with your order number and reason for return.
2️⃣ Wait for approval & return instructions (we usually respond within 24-48 hours).
3️⃣ Ship your item back in its original condition to our return address:

📍 Return Address:
Thriftshit.shop
139 W Luke Ave, Summerville, SC 29483, USA

4️⃣ Receive your refund – Once we receive and inspect your return, we’ll process your refund within 3-5 business days back to your original payment method.

2. Refund Policy

💳 Refund Method: Refunds will be issued back to your original payment method.
⏳ Processing Time: 3-5 business days after we receive and inspect the returned item.

Please note:
⚠️ Original shipping fees are non-refundable unless the return is due to an error on our part (e.g., wrong item received, damaged product).
💡 Exchanges: At this time, we do not offer direct exchanges. If you’d like a different item, please return your product for a refund and place a new order.

3. Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery at:
📧 Email: Support@Thriftshit.shop
💬 Live Chat: Available on our website

We’ll work with you to resolve the issue as quickly as possible. Please include your order number and clear photos of the item when reaching out.

4. Order Issues & Cancellations

  • Order Changes & Cancellations: You can request a cancellation within 24 hours of placing your order for a full refund. After that, we cannot cancel your order as it may already be processed.
  • If your order has already been shipped, you will need to return it following our return policy.

Still have questions? We’re happy to help!
📧 Email: Support@Thriftshit.shop
💬 Live Chat: Available on our website

We appreciate your support and thank you for shopping at Thriftshit.shop! 💚